RICHARD HAWKINS

69 Willard Street , Dedham, MA 02026 | H: 781-686-9747 | C: 339-235-0358 | hawkinsrichard69@verizon.net

PROFESSIONAL SUMMARY

Production Operations Supervisor with 20 years of warehouse experience including all aspects of logistics,

shipping, receiving and general warehouse operations . Orchestrated two facility relocations. Dedicated leader

with demonstrated ability to train, manage and motivate team members to achieve organizational goals.

QUALIFICATIONS

Experienced in shipping and receiving

Safety-oriented

Detail oriented

Coordinate training and development

of staff

Experience with Inventory control

EXPERIENCE

01/2015 to Current Door technician assistant

Boston Area Door Company － Canton, MA

Assist in installation of commercial and residential garage doors

Assist in loading dock repairs and installation and removal of warehouse racks

06/2010 to 12/2014

Production Operations Supervisor

DST Customer Communications － Weymouth, MA

Supervise and coach employees in developing and achieving individual

performance goals.

Ensure adherence to company and departmental policies and procedures.

Assist with performance evaluations

Delegate and distribute work and monitor productivity of staff

Oversee the day to day duties of the warehouse and inventory management

including coordinating stock locations , physical inventory and cycle counts

Generate requisitions for repair of all equipment

09/1999 to 06/2010 Fulfillment Supervisor

Harte-Hanks － East Bridgewater, MA

Oversaw complex marketing projects for six major clients as well as supervising a

staff of twelve.

Tracked process of orders through the system by generating reports on Midas and

N-touch to meet priority deadlines.

Interacted with various departments to resolve problems, clarify details and ensure

time lines were met.

Improved work flow process by incorporating guidelines for priority shipments.

Tracked vacation and overtime of staff as well as administered reviews

05/1997 to 09/1999

Supervisor /Client Coordinator

Harte-Hanks － East Bridgewater, MA

Oversaw process of order fulfillment against inventory , management of one major

account and supervised two people.

Downloaded orders and distributed them for processing to staff

Coordinated closely with quality control regarding products awaiting dispositions.

EDUCATION

1988

High School Diploma

Dedham High School － Dedham, MA, USA

Certified on powerjack , forklifts ,

pickers & drexels

Familiar with Kronos , ADP and

Workday software

Fast learner

Packing and scanning orders